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Audio problems with DVD playback on QE series - pops and clicks

(Topic created on: 07-03-2020 03:04 PM)
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MWBaxter
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Has anyone else noticed audio problems playing back Blu Ray disks on a QE series television? 

 

I have a QE55Q80R and I hear annoying pops and clicks on the audio when playing back Blu Rays. It particularly happens after the Blu Ray player has been switched off and on (keeping the TV on) and is most noticeable during music. My Blu Ray player is a Sony UBP-X700, but the problem also occurs when a Samsung Blu Ray player is connected to the same TV.

It seems to affect about half the discs in my Blu Ray collection.

I have tried all the obvious things - factory reset, software update, new HDMI cable, different Blu Ray player, different Blu Ray discs, and twenty calls to Samsung Support. But still the problem is there.

Can anyone else replicate this?

 

Thanks,

Martin

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