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Original topic:

At startup my TV QE55Q65RAT remains blocked on HDMI

(Topic created on: 18-05-2023 05:02 PM)
liliphiljb
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‎18-05-2023 05:02 PM in 

At startup my TV QE55Q65RAT remains blocked on HDMI

I reset my TV, I have to stop my TV several times  to access the sources and I also lose the pairing of my remote control An idea please?

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1 REPLY 1
ChrisM
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‎20-05-2023 02:40 PM in 

Hi @liliphiljb 

It does sound as though the HDMI ports on your TV may need to be reset. This can only be carried out by our Support Team by making a remote connection to your TV. You can contact them on 0333 000 0333, Mon-Fri | 8am to 8pm, or Sat-Sun | 9am to 6pm.

Hope this helps!

 
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