Right guys, the mother has been replaced. I haven't vetured checking the app section on my settings yet. But the other issue is now resolved, the Timeshift is now working. I am 90% sure that the App's storage issue is lingers as the motherboard will still have the same BOM as the old one.
As I have a Firestick, am really not that bothered with the App storage issue, works better and faster than the Samsung version. BUT I will still keep in close contact to the CEO's representative just to make them aware that I still would like to to know the answer and also to get back to them when I notice the storage issue is happening again.
I think for the purpose of note, and if anyone from Samsung actual reads these forums (and most likely ignores all content anyway), is that this is a work around, not a fix., certainly in the case of the 2018 7 series given how widespread it is, even after people have boards replaced. All this does is delay the inevitable again.
But I also take the view that whilst a Firestick is a viable alternative, you don't pay for a TV of this ilk, to then go and use a third party device to do what it should already do out of the box and for years to come.
IMHO, I am happy to see that did an action to make me believe that they have done something. But this doesn't meant I have given up. Something done is better than nothing.
Hi all, great news, tier 2 help has changed the motherboard and updated the TV and I have just finished setting up the TV, all working as it was six weeks ago. See attached photo free space back again :-0
(interesting, the used space shows 1.6gb practically, vs the "old" 7xxmb)
What does the OS version level report ? (hoping that it's a software fix that could be pushed down to all of us, otherwise I wonder if if if if I will be able to get a home swap since they do from 49" and mine is a 40" :( )