Agreed we could have found a work around for this problem., Fire-stick etc, but i don't think that is what this Forum is about. Samsung produced a (Smart TV) which by definition isn't so smart. People paid up to £800 or even more for a TV that in some cases produced the memory full notice in less than a year.
Some bright spark at Samsung reduced the internal memory on that years range, no doubt getting a nice pat on the back from Samsung for saving them a few million in costs.
When the problem came to light the answer from Samsung was to tell falsehoods < an upcoming update would put things right.- changing the board is the solution- stick a USB in the set to extend memory- plus others>.
Being in Greece customer service from retailers i have found to be poor at best, so getting nowhere with them i contacted Samsung explained the situation was always told someone would get back to me and they never did. Samsung sold millions of sets worldwide with this fault and have never given a reply to this forum or others regarding the fault. Imagine if they had been forced to recall all of these sets, that would certainly have put a dent in the years profits!!
This subject has all but dried up now from when i joined in June 2019, i was one of the lucky ones who got a full refund, not from Samsung or the retailer but made a section 75 claim with my UK credit card.
I think Samsung have dogged the bullet on this subject now but will make potential customers think twice on buying Samsung again.
Once again i urge people to read from about page 135 on here, you will find invaluable advice from people who have jumped through the hoops and in most cases won a refund.
Please reply here to keep the site alive.
