13-12-2018 10:34 PM - last edited 14-12-2018 05:10 PM
TV: UE55 NU7500
I'm not sure whether this is a general Samsung issue or just to do with my TV, but the amount of space allocated to the Smart Hub apps seems to be seriously lacking.
As this is a new TV I thought I'd explore some of the available apps, but when I went into the Apps area I got a message saying that there was insufficient space to update apps. This was before I had downloaded anything, so it would purely apply to the pre-installed apps.
I checked settings and the used space was 751MB with 64MB available, i.e. 7%. This seems absurd as these apps can't be deleted and are built into the system. The available space doesn't even allow them to be updated. I then tried resetting Smart Hub. This has helped to an extent as the available space is now 13%. However, it's still far too low and whenever I try and download a new app I get a warning about available space.
I can't believe that the pre-installed apps are taking around 700MB of space, and it seems crazy that Samsung would design the system this way. Presumably I will have to install an SD card to provide more space for the apps?
Any tips welcome as this is my first Samsung TV.
07-08-2022 01:05 PM in
The recent firmware update seems to have taken care of my app storage issues. I’m can add apps and my apps don’t drop randomly from my Home Screen any more.
I did notice that I can’t designate new app storage to the thumb drive any more so I don’t know if the TV is managing all the memory better or just the internal onboard memory.
07-08-2022 01:18 PM in
oh really ? 1325.2 , you mean ?
07-08-2022 05:40 PM in
Any fix for this?
07-08-2022 10:42 PM in
On my TV it’s under - Settings - Support - Software Update - Update Now
07-08-2022 10:44 PM in
My TV is on v1310
it’s a UN65MU6300
full software version T-KTMAKUC-1310.1, BT-S
07-08-2022 10:52 PM in
ah... i see. But this issue, the one of this thread, is for the U7xx0 models, and only them
07-08-2022 11:58 PM in
I had similar issues, that’s how I found this thread. My TV had little unallocated memory and I couldn’t delete apps among other problems.
08-08-2022 08:46 AM in
Yep, I can confirm U7470 is on firmware 1325 and the issue remains.
14-01-2023 10:23 AM in
Any news on this update to fix the issue yet Samsung?! 😂😂😂
Shysters.
14-01-2023 03:38 PM in
@billyb_834652 wrote:Any news on this update to fix the issue yet Samsung?! 😂😂😂
Shysters.
Is it really an issue any more? My NU7400 is still working fine - haven't had the error message in over 2 years. All apps are updating fine.
I still wouldn't buy another Samsung TV in the future though...