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Original topic:

Apps storage space issue

(Topic created on: 13/12/18 23:34)
Tony47
Helping Hand
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TV

TV: UE55 NU7500

I'm not sure whether this is a general Samsung issue or just to do with my TV, but the amount of space allocated to the Smart Hub apps seems to be seriously lacking.

 

As this is a new TV I thought I'd explore some of the available apps, but when I went into the Apps area I got a message saying that there was insufficient space to update apps. This was before I had downloaded anything, so it would purely apply to the pre-installed apps. 

 

I checked settings and the used space was 751MB with 64MB available, i.e. 7%. This seems absurd as these apps can't be deleted and are built into the system. The available space doesn't even allow them to be updated. I then tried resetting Smart Hub. This has helped to an extent as the available space is now 13%. However, it's still far too low and whenever I try and download a new app I get a warning about available space.

 

I can't believe that the pre-installed apps are taking around 700MB of space, and it seems crazy that Samsung would design the system this way. Presumably I will have to install an SD card to provide more space for the apps?

Any tips welcome as this is my first Samsung TV.

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mazzinia
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TV

Well, I guess I was ( they say patience is a virtue ). I'm in Italy, retailer is Bennet. Only dealing with them is directly with the point of sale 

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monk2
Pathfinder
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Try writing or emailing the retailer so you have proof. Stating the problems with the set. Give them one month to repair/ replace under warranty,  which by the way the memory issues are irreparable the screen would be but hardly worth the effort. Did you buy the set with a credit card? If an Italian credit card do they give section 75 cover as UK cards do? Might be worth contacting them with your problem, a call from them to your retailer might produce results.

 

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Jaybee360
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Worked for me. I had around 35MB available. Afterwards i'm around 200ish.

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