Sadly that was me. I got RU7020 50" couple months ago. Up until the other week it was holding steady at just over 210 mb free and then suddenly lost 140-150 mb into thin air. No new app downloads or anything.
not been too impressed with it. Washed out picture if viewed at an angle. Awful problems trying to get hdcp handshake with sky q. I think Firestick on another hdmi was interfering as I had to eliminate it (bought to combat the app storage issue as I have my doubts about the internal ones being future proof). And of course this whole storage issue debacle.
i am guessing it's the low end RU models that have the issue. I read heaps of review on the RU7020 and they were 99.9% positive everywhere. But I think it's very disappointing. My old Plasma Panasonic 46" was more reliable and had much better viewing angles. Trouble it was almost a decade old and had started developing little blue dots on middle screen and of course it wasn't 4K!
when I first ordered the tv I accidentally got sent the NU7020 by the amazon linked retailer and didn't know about the issue. Well I clocked 1 gb which I thought was tight but assumed it all just worked. But I refused to keep it after being unimpressed by viewing angle and washed out colour. So pretty narked the RU7020 was no better in that respect. However it was such an almighty war (not helped by lockdown) getting it replaced I have lost motivation to fight again.
i am just keeping everything crossed that the internal apps can keep working ok. I've no intention of downloading any new apps so just need them to stay functional. We watch lots of prime and Netflix. And since taking out the Firestick the Sky Q hdcp handshake seems to be holding ok. I can just about live with the picture even if it means my sofa sitting position has had alter !
