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Apps not found

(Topic created on: 24-12-2020 03:54 PM)
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Pollock2425
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I have 3 Samsung sets all but 1 model UN4U7000 doesn’t have apple apps- Apple TV and music. I can’t find either in my search. 
How can this get resolved?

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AndrewL
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@Pollock2425: The Apple TV and Apple Music apps are available on select 2018, 2019, and 2020 Samsung smart TVs, Lifestyle TVs, QLED 4K and 8K TVs, and the Premiere projector. If the apps aren't visible in the Apps Store, and a manual search does not bring up any results, then unfortunately it won't be possible to access them on the affected model. Apologies for any inconvenience this might cause you. 

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Pollock2425
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Thank you for your input. Is there any intention to add the Apple TV app via a firmware update anytime soon? Is there perhaps, a way I can download the app from a Samsung site and add to my TV? I have 4 Samsung television and the one the gets the most usage doesn’t contain what I need.

 


IMO, 

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