Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Apple TV too dark in built in app

(Topic created on: 12-10-2020 03:53 AM)
5474 Views
kevinh89
Explorer
Options

Hi all,

I got a brand new UA65TU8500SXNZ and everything works great except for when we play Apple TV all shows in general are way darker. I tried changging all settings and no luck. Every other source (chromecast, playstation, etc) looks correct brightness.

Anybody sorted this issue?

Thanks,

13 REPLIES 13
billyb123
Explorer
Options
delete app and reinstall
0 Likes
kevinh89
Explorer
Options

Thank you, ill give that a go, but where do I reinstall it from?

billyb123
Explorer
Options
the app store on your Samsung smart TV
0 Likes
billyb123
Explorer
Options
if click apps it shall bring up app store
0 Likes
billyb123
Explorer
Options
any buzzed for 3.0 i actually exited to get this update
0 Likes
kevinh89
Explorer
Options

thank you, i didnt finds "apps" or "app store" but i when to the magnifier and wrote Apple TV and it shows up there, will try that now. Thank you for your time!

I am also about to do a firmware update with a usb stick since the update on settings keeps saying up to date.

0 Likes
billyb123
Explorer
Options
yes try that and if not message me back also update your device
0 Likes
kevinh89
Explorer
Options

Alright, it wont let me delete it as it claims its one of the basic apps, so i will give it a go to the firmware upgrade.

kevinh89
Explorer
Options

Updated the tv, and reinstalled Apple TV once again but still pretty dark. Brightnets on the tv is on 50 (maximum).