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Apple TV too dark in built in app

(Topic created on: 12-10-2020 03:38 AM)
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kevinh89
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Hi all,

I got a brand new UA65TU8500SXNZ and everything works great except for when we play Apple TV all shows in general are way darker. I tried changging all settings and no luck. Every other source (chromecast, playstation, etc) looks correct brightness.

Anybody sorted this issue?

Thanks,

13 REPLIES 13
billyb123
Explorer
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delete app and reinstall
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kevinh89
Explorer
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Thank you, ill give that a go, but where do I reinstall it from?

billyb123
Explorer
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the app store on your Samsung smart TV
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billyb123
Explorer
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if click apps it shall bring up app store
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billyb123
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any buzzed for 3.0 i actually exited to get this update
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kevinh89
Explorer
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thank you, i didnt finds "apps" or "app store" but i when to the magnifier and wrote Apple TV and it shows up there, will try that now. Thank you for your time!

I am also about to do a firmware update with a usb stick since the update on settings keeps saying up to date.

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billyb123
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yes try that and if not message me back also update your device
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kevinh89
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Alright, it wont let me delete it as it claims its one of the basic apps, so i will give it a go to the firmware upgrade.

kevinh89
Explorer
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Updated the tv, and reinstalled Apple TV once again but still pretty dark. Brightnets on the tv is on 50 (maximum).