Support

Open search

Apple TV error code 125059

Highlighted
Apprentice

I’ve had my QE55Q90R Tv for a week 

apple tv was working but today it’s stopped.

i powered the TV off as that’s what it says to do.

 

now Apple TV is not even installed and every time I try to install it I get an error code 125059

 

42 REPLIES 42
Highlighted

It was for me for Amazon Prime Video (the error code 125059) with firmware 1115.5 and tv QE65Q80T I didn't have to do a full reset but after the reset of Smart Hub,  I unchecked the "backup data" box when restarting tv and then in apps I did step 2 (reinstall Prime).

Highlighted

Mine just sorted itself, just checked it. Didn't have to reset anything

Highlighted

Will not be the case for all customers though, whilst Smart Hub Reset might work for some best advice is the soft reset

 

Settings- General -Reset.

Top Liked Authors