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Apple TV error code 125059

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Apprentice

I’ve had my QE55Q90R Tv for a week 

apple tv was working but today it’s stopped.

i powered the TV off as that’s what it says to do.

 

now Apple TV is not even installed and every time I try to install it I get an error code 125059

 

42 REPLIES 42
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First Poster

I get this for Apple TV, also Prime Video after having issues and resetting TV to factory settings didn't solve it. 

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Same here on both Apple TV and Prime.

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It’s annoying. 
it was working the other day.

prime is ok it’s just Apple TV that I have the issue with

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I have literally just unpackaged my new tv and have the exact same issue. I cannot install Apple TV or prime video. It must be something on Samsung’s side not the tv itself. Infuriating tho 

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Observer

We have had the same issue with our new Samsung tv.  Spent an hour and a half on phone with Samsung whilst they did a restart of everything.  It didn’t work twice and then he said it’s a software issue and we would have to wait until there was another update.  He didn’t know when this would be.

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Same issue for me tonight,  was working fine yesterday but now won't open and I get that error code if i try to re-install the app

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Yep, same here, Apple TV worked earlier today, then tonight wouldn’t open. Reset smart hub, but now can’t install Apple TV app, error code 125059 😬😬😬

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New Member

I have the same problem om my 8 hour old Qled... maybe will return it tomorrow.

 

Looks like samsung and apple blame each other.... this can take some time! 

 

I also have problem with SVT  app (swedish tv) so my bet is that this is Samsungs mess to fix.

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First Poster
Have same problem.
Anyone tried an to install an old firmware? And then install apps ?
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