I’ve had my QE55Q90R Tv for a week
apple tv was working but today it’s stopped.
i powered the TV off as that’s what it says to do.
now Apple TV is not even installed and every time I try to install it I get an error code 125059
I have literally just unpackaged my new tv and have the exact same issue. I cannot install Apple TV or prime video. It must be something on Samsung’s side not the tv itself. Infuriating tho
We have had the same issue with our new Samsung tv. Spent an hour and a half on phone with Samsung whilst they did a restart of everything. It didn’t work twice and then he said it’s a software issue and we would have to wait until there was another update. He didn’t know when this would be.
Yep, same here, Apple TV worked earlier today, then tonight wouldn’t open. Reset smart hub, but now can’t install Apple TV app, error code 125059 😬😬😬
I have the same problem om my 8 hour old Qled... maybe will return it tomorrow.
Looks like samsung and apple blame each other.... this can take some time!
I also have problem with SVT app (swedish tv) so my bet is that this is Samsungs mess to fix.