29-06-2020 07:51 PM - last edited 29-06-2020 07:52 PM
I’ve had my QE55Q90R Tv for a week
apple tv was working but today it’s stopped.
i powered the TV off as that’s what it says to do.
now Apple TV is not even installed and every time I try to install it I get an error code 125059
30-06-2020 04:44 PM
It was for me for Amazon Prime Video (the error code 125059) with firmware 1115.5 and tv QE65Q80T I didn't have to do a full reset but after the reset of Smart Hub, I unchecked the "backup data" box when restarting tv and then in apps I did step 2 (reinstall Prime).
02-07-2020 10:12 AM
Mine just sorted itself, just checked it. Didn't have to reset anything
03-07-2020 03:11 PM - last edited 03-07-2020 03:13 PM
Will not be the case for all customers though, whilst Smart Hub Reset might work for some best advice is the soft reset
Settings- General -Reset.
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