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Apple TV+ app

(Topic created on: 30-09-2021 02:58 PM)
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lostinthewoods
Journeyman

‎30-09-2021 02:58 PM

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I notice the Apple TV+ app (NOT the Apple TV app) is available for my UE55MU7000.

Has anyone else downloaded it and got it working?

I've signed in but it won't let me play anything. Done all the resets etc... Samsung say it's Apple's issue, Apple say it's Samsung's issue.

Samsung live chat even said it's not compatible with my TV, despite it being in the app hub, downloading and working, and also listed on this support page as being compatible: Watch on Samsung Smart TVs - Apple Support

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Joannalara7
Apprentice

‎02-10-2021 07:49 PM

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Me too. I can only see 1 chapter free. My suscription is correct in the tv app, and say is ok, but when i want whatch something every time turns to suscription and says is ok. It's a bucle. The app doesn't work fine, there is troble with suscription. 

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lostinthewoods
Journeyman

‎04-10-2021 08:05 AM

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In response to Joannalara7

Odd this one... I loaded the app again yesterday and it's working OK. My subscription loads, it's got my history and current progress for all shows. There's been no update to the app. I wonder if Apple amended something their end?

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