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Original topic:

apple tv app

(Topic created on: 25-08-2020 01:55 AM)
AlexandraDouglas
First Poster
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‎25-08-2020 01:55 AM in 

Hi,

I bought a Samsung smart tv, model TU8000 in May. Installed the Apple TV app and it worked for a couple of months, then didn't.

I deleted the app and tried to re-install but it won't allow me to do so.

 

Can someone explain why that has happened and how I can resolve the problem?

 

Thanks

1 REPLY 1
ChrisM
Moderator
Moderator
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‎26-08-2020 04:37 PM in 

Hi @AlexandraDouglas 

 

Could we take the full model code and software version of your TV please? Go to Home > Settings > Support > About This TV.