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Original topic:

Apple TV App not available

(Topic created on: 22/05/19 06:26)
Ritch1
Apprentice
Options
TV

I have two 7100 models and both have the new Apple TV app. However my higher model 7120 cannot find the Apple TV app. The firmware is 1252, right up to date. Will it be made available for the 7120?

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57 REPLIES 57
VisarK
First Poster
Options
TV

Hi i have same problem. Apple tv+  dos not show upp. My TV model is QE65Q7CAM

MarioMarkes
First Poster
Options
TV

I have a Samsung QE55Q6F and the Apple app is not available, Any solution or workaround to this?

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JoeyC
First Poster
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TV

Same problem here with the qe65q7cam

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Critter
Apprentice
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TV

Hi, no I can’t make in-app purchases from the Apple TV app, I have to use my iPad to buy it and then it’s available on the tv app!

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Critter
Apprentice
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TV

I have a model UE65RU7100, And Apple TV has been working fine, but today, it just redirects to the Samsung tv plus channel.. It’s done that a few times before, so dunno what’s going on !

it is in the App Store saying the latest version of Apple TV ver 4.1.7 is installed.

 

I also bought a Sonos sound bar last week and failed to get it to connect to the HDMI (ARC) port... I gave up in the end...  not too much lurve between me and my telly at the moment... the Sonos went back ! Maybe the TV should as well

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Andrews2
Apprentice
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TV

Appke tv won’t install and get an error code.  New tv today - any ideas to resolve.

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Andrews2
Apprentice
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TV
Should have said it’s a UE32T5300 model.
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Critter
Apprentice
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TV

Dearest Samsung (assuming you read this), Apple TV is still not working... any chance you could fix this issue

gordonsuk
First Poster
Options
TV

You need to do a reset and the app will reinstall - Just had the same problem - Just did a soft reset - not a smart hub reset. Now both Amazon Prime and Apple TV are working.

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Maddison182
First Poster
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TV

I have done a reset and update. Both did not work

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