Apple TV App not available

[Ritch1]

I have two 7100 models and both have the new Apple TV app. However my higher model 7120 cannot find the Apple TV app. The firmware is 1252, right up to date. Will it be made available for the 7120?

[DannyT · Accepted solution]

Ah, thanks for that.

We are currently working on enabling this functionality for this model and it will be enabled via a firmware update in the near future.

[DannyT]

Hi there, @Ritch1. Could we take the full model code of your TV?

Also, take a look at the thread here to see if your model has been discussed.

[Ritch1]

Hi @DannyT

Its an  UE40NU7120.

thanks

Ritch1

[DannyT · Accepted solution]

Ah, thanks for that.

We are currently working on enabling this functionality for this model and it will be enabled via a firmware update in the near future.

[Ritch1]

Thank you

[Ritch1]

Hi @DannyT 

I see firmware 1260.8 was announced live for the UE40NU7120 on 12th June.  When I check for updates on the TV, it says no update available yet (still on 1252).  Is there something else I need to do?

[ChrisM · Accepted solution]

Hi @arda-4 and @Ritch1 

The latest update is not available OTA (over the air), just yet, but you can download it from the Samsung website here to transfer to your TV via USB.

Hope this helps.

[StripeyDonkey]

Should this have the Apple App? I’ve installed it but it doesn’t look any different

[arda-4]

I've installed it as well, but unfortunately no AirPlay 2 in this version.

[StripeyDonkey]

Atv app  available on the 7120 now. No airplay though. 

[miket1]

does not work as I cannot find what you suggest!

[VisarK]

Hi i have same problem. Apple tv+  dos not show upp. My TV model is QE65Q7CAM

[JoeyC]

Same problem here with the qe65q7cam

[Adamm23]

Hi there,

This is the same solution for NU7122 as well?

Firmware is 1252 with no Apple TV app.

Thanks.

[ChrisM]

Hi @Adamm23 

We currently only have info for the UK/Ireland models here. We'd need you to get in touch with our Support Team in your area. Have a look here.

[Adamm23]

Latest firmware version 1260.8 installed last week. Apple TV app available, but there is still no AirPlay2. Is there any information about this feautre? A new firmware is coming again? Thanks!

[slicker55]

Came across this on the Samsung website

Apple TV compatible Samsung TVs

2019 QLED 8K Q900R and 2019 Serif TV

2019 QLED 4K Q90R, Q80R, Q70R, Q7DR, Q60R, and Q6DR

2019 & 2018 Frame TV LS03R/LS03N

2019 4K UHD TV RU8000, RU800D, RU740D, RU7300, RU730D, RU7100, and RU710D

2018 QLED 4K Q9FN, Q8FN, Q7CN, Q7FN, Q75FN, Q6FN, and Q65FN

2018 4K UHD TV NU8500, NU8000, NU740D, NU7300, NU7200, NU7100, NU710D, and NU6070

2018 Smart Full HDTV N5300

Note:2018 4K UHD TV NU6950, NU6900, NU6900B, and NU6080 will be added later this year.

[serdarulu]

hi i have Q80R model tv buy this tv new i updated frame-ware but apple tv not appearing on my tv my tv full model number is this QE55Q80RAUXRU

[ssmontgomery]

As of today, Sunday, December 8, 2019 my higher grade Samsung #UN65MU8000 still does not have the Apple TV app available but my lower grade version Samsung TV does. Any update on this tv??

[slicker55]

Just out of interest...

... to those 'sammy owners' who have got the APP on their TV's, can you make -in-app purchases?

I have the APP installed on an Amazon FireTV 4K which is plugged into a Samsung TV in my bedroom.

Whilst this does enable me to watch Apple TV in the bedroom, it only provides limited functionality as there is no facility to make in-app purchases which means I can only watch content previously purchased on my main Apple TV downstairs.

[Critter]

Hi, no I can’t make in-app purchases from the Apple TV app, I have to use my iPad to buy it and then it’s available on the tv app!