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Original topic:

Apple TV App not available

(Topic created on: 15-06-2019 12:38 PM)
Ritch1
Journeyman
Options
TV

I have two 7100 models and both have the new Apple TV app. However my higher model 7120 cannot find the Apple TV app. The firmware is 1252, right up to date. Will it be made available for the 7120?

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58 REPLIES 58
DannyT
Moderator
Moderator
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TV

Hi there, @Ritch1. Could we take the full model code of your TV?

 

Also, take a look at the thread here to see if your model has been discussed.

 



 


Welcome to the Community!

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Ritch1
Journeyman
Options
TV

Hi @DannyT

 

Its an  UE40NU7120.

 

thanks

 

Ritch1

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Solution
DannyT
Moderator
Moderator
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TV
Ah, thanks for that.

We are currently working on enabling this functionality for this model and it will be enabled via a firmware update in the near future.

 



 


Welcome to the Community!

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Ritch1
Journeyman
Options
TV
Thank you
Adamm23
First Poster
Options
TV

Hi there,

This is the same solution for NU7122 as well?

Firmware is 1252 with no Apple TV app.

 

Thanks.

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ChrisM
Moderator
Moderator
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TV

Hi @Adamm23 

 

We currently only have info for the UK/Ireland models here. We'd need you to get in touch with our Support Team in your area. Have a look here.

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Nosa10
First Poster
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TV

Hello there, I have a Samsung Tv Model UE55NU7470UXXU with firmware 1251. The Apple TV app does not show up among the apps. The AirPlay connection shows up and I can cast from my iPhone/iPad. I have tried resetting the smart hub and also tried running the software update but the Apple TV still does not show up. Does anyone have a solution.

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arda-4
Apprentice
Options
TV

Hello all,

 

I also have model UE40NU7120, but AirPlay 2 and the TV app still don't work. When can we expect the update for this model?

Best regards,

 

Arda

The Netherlands

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Ritch1
Journeyman
Options
TV

Hi @DannyT 

 

I see firmware 1260.8 was announced live for the UE40NU7120 on 12th June.  When I check for updates on the TV, it says no update available yet (still on 1252).  Is there something else I need to do?

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