Welcome to the Community!
I have a model UE65RU7100, And Apple TV has been working fine, but today, it just redirects to the Samsung tv plus channel.. It’s done that a few times before, so dunno what’s going on !
it is in the App Store saying the latest version of Apple TV ver 4.1.7 is installed.
I also bought a Sonos sound bar last week and failed to get it to connect to the HDMI (ARC) port... I gave up in the end... not too much lurve between me and my telly at the moment... the Sonos went back ! Maybe the TV should as well
You need to do a reset and the app will reinstall - Just had the same problem - Just did a soft reset - not a smart hub reset. Now both Amazon Prime and Apple TV are working.
Just worked it out.. I had to go into the apps manager and I couldn’t delete the Apple TV app, but I could re-install and that worked for me.
for me that was found in
settings (top right cog)
find the Apple TV app, an reinstall
I have three Samsung TV's. On the two newer models, the Apple TV app is readily available. On the older unit, model UN75JU7100, the app does not seem to be available. I am running software version 1550. Is an update going to be made available so I can get Apple TV on this TV?
I also have model UE40NU7120, but AirPlay 2 and the TV app still don't work. When can we expect the update for this model?
I have just bought the Samsung 32 Inch UE32N5300AKXXU Smart Full HD HDR LED TV partly as it advertises the apple app but though it's installed it won't open it. Please advise
Hey @Velouriavonk ,
I hope that you are having a nice Friday. Do you get any message or error code on the screen when you try to launch the app? What software version is the TV currently running on? This can be found by heading into Settings> Support> About this TV/Contact Samsung.
Hi, I've got a Frame 55 (UE55LS003) and as I've just bought a new MacBook I was hoping to take advantage of the year's free Apple TV subscription on my Samsung TV. However the Apple TV app doesn't appear to be available in the apps, and I believe I have the latest firmware (1820). Is there something obvious that I'm missing, or is Apple TV just not available on my TV?
Hello there, I have a Samsung Tv Model UE55NU7470UXXU with firmware 1251. The Apple TV app does not show up among the apps. The AirPlay connection shows up and I can cast from my iPhone/iPad. I have tried resetting the smart hub and also tried running the software update but the Apple TV still does not show up. Does anyone have a solution.