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Original topic:

Apple Tv app not available on my tv

(Topic created on: 30-10-2019 12:21 AM)
Nick1990
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TV

Are there any plans for a firmware update to add the Apple Tv app for model number UE49KU6400UXXU its only a 2017 model and a 4K spec tv also has the full App Store, so it very new still, would be very disappointed if this is something not planned.

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6 REPLIES 6
AndrewL
Moderator
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TV
Hi @Nick1990: As it stands Apple TV is only supported on 2018 models and above, with no current plans to make it available on the K range. Apologies for any disappointment this may cause.
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raminos
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TV

What about the following model: Samsung QLED: QE65Q8FAML (Q8F)

I've recently bought this Samsung TV, now my question is how can I stream Apple TV Plus on this TV? 

Is it possible to eanble the AirPlay on this TV? Will the software update include the Apple TV app? 

Currently I do have the software version:  1270 

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Dwilder5
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TV

I have Model number UN65MU8000FXZA TV that I purchased in 2018. Is there a way I can download the Apple TV APP?

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Njm
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TV

Hello 

is Samsung still not allowing 2017 models to have the Apple TV app ? Can you explain why if this is the case ? 
model number QE55Q7FAM 

 

I can get almost every app I can think off by Apple I can't ? Doesn't make sense to me so I'd appreciate a reply to understand why it's not available? 

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TessM
Moderator
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TV

Hi @Njm ,

 

this is available for 2018, 2019, and onwards models. This will be down to the app provider and their requirements so I would encourage you to reach them to get more information about why this is not available on older models and it will be at any point. 

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Manchaman
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TV

Q65Q7FAM ... no appletv app anywhere in sight. I reset the smart hub, and all that got me was having to re-enter all sign-in info for all the apps I had already installed.

I call BS!

btw, I do have latest software update ... at least that’s what the tv said ... SMH

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