08-06-2020 08:54 AM
Hi all,
I have an interesting problem: The integrated apple tv app is working fine. I also can use airplay via ipad. If I want to use it with my mac or macbook it shows, that the connection can't be established.
However, If I connect an extra apple tv on the samsung, airplay is working fine with that device.
All was working for arround 4 weeks, does have anybody an idea how to reset the airplay service at the samsung? I already resetted the entire TV without any success.
Thanks in advance,
Thomas
10-06-2020 02:23 PM
Hi @MisterOTwo
What's the full model code and software version of your TV? Go to Home > Settings > Support > About This TV.
11-06-2020 07:35 PM
Hi @ChrisM,
Thanks for your reply, here the details:
UE55RU7099UXZG
T-MSLDEUC-1356.0
Statuscode 10201_AC50_HC2
It was 5 weeks working fine, but since 1 week it is not working anymore.
Best regards,
Thomas
@ChrisM wrote:
Hi @MisterOTwo
What's the full model code and software version of your TV? Go to Home > Settings > Support > About This TV.