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App store help needed

(Topic created on: 16-05-2020 07:45 PM)
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David1943
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I have just got a new Samsung 43 inch    Samsung Ue43tu7000 - New 'T' Series          on the 15 May i have been trying most of the day to download a app i need it is UKTVPLAY but no joy could someone please tell me how i can get this app i have tried google play and Samsung apps store but no joy Thankyou 

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CarloL
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Hey @David1943! If the app is not showing on the Apps page of the TV, it may mean that it's not compatible with the TV. Can you make sure that the TV is running on the latest software version? Menu > Settings > Support > Software Update > Update Now. 

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