All apps disappeared and unable to log in after 2127 update

[Gski]

Since the Samsung 2127 update has been downloaded I can’t access any SmartHub TV apps and I can’t log into my Samsung account on my TV (it’s greyed out). My TV is a UE40F5500 can anyone help? One day it was working fine, the next, nothing! 

[ChrisM]

That's not what we like to hear, @Gski. Let's try a Smart Hub reset to see if this helps. Go to Menu > Smart Features > Reset Smart Hub. Let us know how you get on.

[nikollaevna]

Hello, 

I have the same problem after the update. 
ive tried everything possible on the menu - reset of Smart Hub, reset of the TV. 
please help! It says: "Smart Hub is being updated. Please try again later" for two days now 

[Gski]

Thank you for messaging, I’ve done that - also have tried a factory reset on the TV and I have done the secret fix of changing the country in the T&Cs of the Smart Hub. Nothing has worked! I think the main issue is because the Samsung Account is greyed our so I can’t log in. Any other suggestions are very welcomed!