08-05-2020 03:38 AM
I recently got a 65Q90T. When I use my iPhone or MacBook to AirPlay to the TV, it goes into multi view mode. I can then click on the screen showing the AirPlay'd screen but then it has a banner on the bottom which says:
"Multi View: To return to the previous screen, press and hold (back button) on your remote".
The banner never goes away. I'm running the latest software as well... Any solutions?
09-05-2020 02:23 AM
I get the same problem... Still trying to figure out how to get rid of that banner.
11-05-2020 07:37 AM
I have same problem.
if you bring up TVs menu and then exit the menu the multi screen banner goes away.
its just a work around though, don't know how to solve the problem from the start.
let me know if you find anything!
14-05-2020 04:31 PM
Can you tell exactly which buttons you press? Thanks a lot
14-05-2020 06:19 PM
I have exacly the same problem. I have a model QE65Q77TAT. I tried connecting with samsung, huawei and laptop with windows 10. I got the same banner every single time. And because of it I can't see the whole screen nor read the subtitle. Please help!
14-05-2020 06:33 PM
14-05-2020 06:34 PM
It worked out very easily. When you are in multi-screen and before choosing your Airplay screen, press the back button, you will then get a small window where it says you want to exit, press exit and you will get to your airplay screen without that banner .
14-05-2020 07:46 PM
🙏🙏🙏
13-06-2020 12:35 PM
Thanks a lot. You are so smart... it's not so easy to figure it out..
12-07-2020 03:44 PM - last edited 12-07-2020 03:44 PM