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Airplay not working on video

(Topic created on: 22-01-2021 06:13 PM)
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tsambroise68
Student
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My airplay with video works infrequently. The audio from my iPhone works consistently to mirror on my TV, but the video does not. I get error messages saying that it could not connect to the TV... though the sound is connected. 

6 REPLIES 6
AndrewL
Moderator
Moderator
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@tsambroise68: Please can you confirm the model number of the TV, located on the sticker on the back of the device? Do you have the TV and iPhone connected to the same Wi-Fi network? 

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tsambroise68
Student
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Hi, 

Q60T series QLED 4K UHD Smart Tizen TV

i have verified that both my iPhone and tv are on the same wifi network 

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AndrewL
Moderator
Moderator
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@tsambroise68: Are you attempting to mirror a particular streaming app, such as Netflix, or are you mirroring video files downloaded from another source? If you head to Home > Source > Connection Guide > Smartphone > Airplay, this will walk you through the necessary connection steps. For additional settings, head to Home > Settings > General > Apple Airplay Settings. I'd also recommend checking for any available updates for the TV by heading to Settings > Support > Software Update > Update Now. 

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Ja4
First Poster
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Figured it out, I had my tv connected via Ethernet cable, with this connection only sound will stream switched network setting to wireless and now airplay plays both sound and video

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stoic_
First Poster
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Hello, I'm having the same problem where airplay only streams audio and not video on a Samsung Sero TV. Would love some help, thanks!

oomarta
First Poster
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I’m having the same issue. Any solutions?

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