Does anybody know how to turn off really annoying ads popping up on menu bar of tv. I didn't pay nearly £2500 to be bombarded with this rubbish. I have a QLED Q8. Any help would be gratefully received as this is driving me to distraction.
Are these appearing on the Smart Hub bar across the bottom of the TV? Are you able to send us a photo?
We had these as well, I just think it is very bad form of the manufacturer to advertise on something we've paid for to be ours, and that was just another reason why our next TV will not be a Samsung.
Under privacy settings I turned off most things or disagreed to most things and they seemed to have stopped for now.
So this keeps appearing periodically right of the apps button on the home bar at the bottom of the screen. I'm guessing it's all part of Samsungs strategy of hijacking your TV and pedalling their unwanted advertising rubbish. Is there a way to get a full refund on the TV? so I can buy one without this rubbish, as I didn't buy it with adverts, Samsung uploaded this rubbish afterwards with an update.
Did Samsung ever respond to this?