Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

A malicious process has been blocked - TV And Netflix

(Topic created on: 26-12-2021 10:44 AM)
2384 Views
P35
Student
Options

I have just plugged in my new TV and keep getting an error message pop up across the screen and cannot access Netflix. Have updated the Netflix app and checked TV software (which is updated).

The message is: A malicious process has been
blocked. [Process:
58D500122005000085ACF6C5C9
ED3D38

 

Help!  This makes the TV useless with constant error message and not able to use Netflix!

4 REPLIES 4
GalaxyA51user
Voyager
Options
Have you restarted the TV?
0 Likes
P35
Student
Options

Yes. And reset it to factory settings. Still have same issue. The tv is a 32” frame model.

0 Likes
AndrewL
Moderator
Moderator
Options

@P35: Where did you purchase the TV from? Is the issue only occurring with the Netflix application? Have you downloaded any apps from third party sites since setting up the TV? 

0 Likes
Josh home
First Poster
Options

Same here. It's only Netflix, it was factory downloaded so it can't be deleted 

0 Likes