15-05-2019 11:30 AM - last edited 15-05-2019 11:36 AM
Have they started shipping the one connect boxes over yet from 2.0 to HDMI 2.1 ?
Cant get anything from the Indian call centre staff not one of them understands what I am asking them.
Absolutley useless for a new customer asking any questions as they do not know the products.
He kept saying on phone 60 frame per minute, then he said running in 60p -- shows you how ill informed they or on products, rang 5 different times and not one can answer my question.
does anyone who owns one of the Q900R 8Ktvs could give me an insight into them, has there been any problems, good and bad points?
be as honest as you can.
Also has anyone had the chance to see a 4k tv and an 8tv side by side and if so is the comparison noticable.?
Solved! Go to Solution.
05-09-2019 01:21 PM
05-09-2019 02:10 PM
Yes and was told they don’t need to change it just the box ?
05-09-2019 02:51 PM
06-09-2019 04:16 PM
Dose anyone know if the 2.1 box plays xbox one x at 4K 120hz as mine will still only play at 1440 at 120
06-09-2019 04:27 PM
This is the leaflet the engineer gave me yesterday after swapping over the box,
It says "these specifications are supported for the HDMI 4 port"
Does that mean only 1 of the 4 ports are 2.1 compatibility?
06-09-2019 06:00 PM
Yes it’s only port 4
06-09-2019 06:42 PM
Thanks Tony for confirming my suspicions,
I'm after a bit more help,
Does anyone know how to change the screen resolution from 3840 x 2160 to 7680 x 4320.
When I press the info button on my remote it give me the attached information.
06-09-2019 07:32 PM
06-09-2019 08:35 PM
I'm going to get in touch with Samsung Technical support tomorrow, I'll keep you posted with their response.
07-09-2019 08:09 AM
Ok cheers