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85" 8K QLED QE85Q900RATXXH - no longer working

(Topic created on: 11-05-2023 06:37 AM)
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yielder
First Poster
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Hello,

 

Suddenly my 3 year old TV broke down. I was watching TV and the screen went greenish and the TV shut down. I removed all the cables from the one connect box and then tried again to no avail.

I also managed to make a video (happened ~20 seconds after I turned it on): https://www.youtube.com/shorts/S3r9agRBxdI and it's no longer starting.

I also tried changing the invisible optical cable which comes from one box to TV, but this didn't solve the problem. 

I can imagine its related to TV motherboard or One Connect box. 

Any advice? Thanks in advance. 

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ChrisM
SuperStar
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Hi @yielder 

Did you ty unplugging the One Connect box from the mains supply for a short while, before plugging back in?

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