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75QN85B\HWQ600b sound issue

(Topic created on: 04-08-2022 08:59 AM)
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CulturedReardon
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Hi,

Recently purchased a new 75QN85B tv and HW-Q600B soundbar. I have plugged them in via HDMI via the eARC ports on both tv and soundbar, however when QSymphony kicks in i get standard volume sound (music/background noise) however the voices are inaudible. When I try to watch regular TV the sound is distorted and all garbled. CEC+ is turned on, HDMI eARC is set to Auto in tv settings. Worth a note have no sound issues through tv speakers, however if try and select to play through just Soundbar i get no sound at all.

Some things i have tried: 

-optical connection (same results)

-updated both soundbar and tv

-different HDMI cord (one i tried with was used on my previous Sony ARC setup with no issue)

-turn off and on again

Anyone with a same setup able to share their settings, or has anyone had a similar issue and able to provide a resolution.

Cheers

3 REPLIES 3
Dazzi
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I'm facing same issue with my  QN90B TV + HW-Q600B soundbar. did you find a solution? please share

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Members_L2v2vVJ
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Same issue with my TV QE65Q. Any idea? Did you fix the issue? 

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daniel austin
Apprentice
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Similar issue with my s95! Sound works fine through tv but nothing through soundbar

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