29-06-2020 06:49 PM
Hi I have a SAMSUNG UE55RU7470UXXU that won’t open the Apple TV app, it just keeps crashing, I did the reset smart hub, now it asks me to install the Apple TV app but when I try to it says unable to install. Please try again later. (Apple TV: 125059) I’ve looked where i can on the Internet and all I got was to reset smart hub which I have done but still doesn’t work, the tv is only 3 weeks old so it shouldn’t be the tv thank you in advance.
29-06-2020 09:24 PM
Same thing. Did a full reset and unable to load the app. (Apple TV: 125059)
29-06-2020 09:33 PM
29-06-2020 09:33 PM
Same here in uk
29-06-2020 10:16 PM
30-06-2020 06:11 PM
Samsung this is still not resolved!!!!!
30-06-2020 08:04 PM
@Rabster95 wrote:
Hi I have a SAMSUNG UE55RU7470UXXU that won’t open the Apple TV app, it just keeps crashing, I did the reset smart hub, now it asks me to install the Apple TV app but when I try to it says unable to install. Please try again later. (Apple TV: 125059) I’ve looked where i can on the Internet and all I got was to reset smart hub which I have done but still doesn’t work, the tv is only 3 weeks old so it shouldn’t be the tv thank you in advance.
I have the same model Samsung TV, it's only a few weeks old, and the Apple TV app has auto updated, app version it is dated 18th June and the Apple TV app is unresponsive. Previous version of the Apple TV app was working fine.
01-07-2020 01:31 AM
Same issue with me, it used to work but now it doesn’t, I wanted to see how much the subscription costs as there’s a new Tom hanks film I’m eager to watch but crashes every time so I resetted the smart hub and now won’t install.
01-07-2020 08:57 PM
STILL an issue!!