55UHD TV Equalizer greyed out?

[Drakisath]

UEM55MU6120

unable to use Equalizer regardless of source! Tried hold standby for 10 seconds and no difference, still greyed out!

Help! I need some Bass in my life!

[ChrisM · Accepted solution]

Hi @Drakisath.

Let's try resetting the sound first of all. Go to Home > Settings > Sound > Expert Settings > Reset Sound.

Let us know if this helps.

[MudNFun]

Not sure if it worked for them, but it did for me!  Thanks!

[ChrisM]

Great to hear @MudNFun! Thanks for letting us know.

[Chrisinblack]

Hi, I have reset the sound but still no equaliser ?

[Drakisath]

Mine is also still greyed out, using HDMI inputs only, can someone confirm if equalizer is supposed to be available on all inputs?

[Wothrline]

I have a one week old 2019 Q80R 65" and I cannot access EQ in Expert mode. I have tried with TV speakers only and with a soundbar connected through HDMI arc, but still no access Equalizer.

Treble is too low and I would like to raise. 😔

[breakfast1]

i have a Samsung tv model number ue55tu8500uxxu and I cant acess it even with Bluetooth speaker connected and Bluetooth why is this its really annoying 😒

[ChristoKiwi]

I have the same model with a Samsung soundbar. Out of the box the sound is really terrible, sounds like an AM radio.

Tried Optical connection and the equaliser remained greyed out. Switched to a bluetooth connection, reset the sound and suddenly I was able to improve the sound using the equaliser.

Still, sound via soundbar is surprisingly low quality tbh.

[Tim Yen]

Also could try turning amplify off under sound mode.