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55UHD TV Equalizer greyed out?

(Topic created on: 04-06-2019 01:14 PM)
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Drakisath
Apprentice
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UEM55MU6120

unable to use Equalizer regardless of source! Tried hold standby for 10 seconds and no difference, still greyed out!

Help! I need some Bass in my life!

11 REPLIES 11
Solution
ChrisM
SuperStar
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Hi @Drakisath.

 

Let's try resetting the sound first of all. Go to Home > Settings > Sound > Expert Settings > Reset Sound.

 

Let us know if this helps.

MudNFun
First Poster
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Not sure if it worked for them, but it did for me!  Thanks!

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ChrisM
SuperStar
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Great to hear @MudNFun! Thanks for letting us know.

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Chrisinblack
First Poster
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Hi, I have reset the sound but still no equaliser ?

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Drakisath
Apprentice
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Mine is also still greyed out, using HDMI inputs only, can someone confirm if equalizer is supposed to be available on all inputs?

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Wothrline
First Poster
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I have a one week old 2019 Q80R 65" and I cannot access EQ in Expert mode. I have tried with TV speakers only and with a soundbar connected through HDMI arc, but still no access Equalizer.

Treble is too low and I would like to raise. 😔

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breakfast1
First Poster
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i have a Samsung tv model number ue55tu8500uxxu and I cant acess it even with Bluetooth speaker connected and Bluetooth why is this its really annoying 😒
ChristoKiwi
First Poster
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I have the same model with a Samsung soundbar. Out of the box the sound is really terrible, sounds like an AM radio.

Tried Optical connection and the equaliser remained greyed out. Switched to a bluetooth connection, reset the sound and suddenly I was able to improve the sound using the equaliser.

 

Still, sound via soundbar is surprisingly low quality tbh.

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Tim Yen
First Poster
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Also could try turning amplify off under sound mode.

 

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