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Original topic:

55'' The Frame: Art mode too bright in the evening

(Topic created on: 04/12/20 10:35)
siri2
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TV

Hi!
I just got my new 55'' The Frame and I can't figure this out: When the TV is in Art mode it is supposed to adapt to the brightness in the room, right? In the evening or when I turn off the lights in the room, there is no change in brightness of the picture in Art mode. So at evening it glows like a flashlight and doesn't look like a true picture at all. I've seen the TV in other homes not behaving like this, so I don't understand what is wrong with mine. Can I do something with the settings to fix this or is the light sensor defect? Has anyone experienced the same? :smiling-face:

 

Thanks!

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Shinodrew
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TV

Hi 

I got the same problem. Somehow when the sun is shining or when it's dark outsight, the Frame doesn't looks good...

The brightness is changing, so the sensor works fine with me... 

Do we need to calibrate it?

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