06-11-2021 07:04 PM in
Anyone had this happen? Seems to be the One connect box. tried unplugging and replugging the One Connect cable to no avail. All other cables to the One Connect box were unplugged. Any suggestions?
07-11-2021 09:42 AM in
Hi @Leedwood, I'm sorry to hear about your TV. It does appear that the TV will need to be inspected to determine what actions you can take to get this sorted. You can arrange this with an Approved Support Centre. You can find the closest ones here: https://www.samsung.com/uk/support/service-centre/