50Q60T distorted sound from speakers, similar to bubbling water, at low volume

[Tuly]

Hi everyone, 

Did somebody noticed a weird noise coming from the speakers at lower volume?  Randomly, my TV tends to make a very weak noise similar to bubbling water, regardless the source or input. Not always, but sometimes. I am wondering what can it be or what it might produce the effect. It is not a big issue for me, but I just wonder if anyone has this issue also.

Thanks, 

Tuly

[Christoffer]

Hi guys,

I bought my tv a week ago, and now it is making that seashell noise when my sound is on low volume. It is the worst. 
Have anyone been in contact with Samsung the last couple of days to hear if there is a solution under way?

[aaacikbas]

Hi that stopped working it keeps making those same noises... Is yours a 50" version too ?

[Christoffer]

Oh, I really hoped you had found the gold solution:)

Yes I have a 50” as well.

[jf_cole]

I have a 50" Q60T and the exact same issue. Now I hear it, I cant unhear it. Will try the fix in this thread. Not really acceptable that this is going on months for people. I see there are 2 other threads on here with the same issue. Samsung have replaced Speakers and Motherboards with no improvement, so its a software issue.  Some people have managed to get an "uplift" ticket from Samsung which allows them to return the TV. 

[DerZeit]

I bought 50" Q60T two days ago and i have same issue. It is annoyying. Someone said  technicians solve this problem with changing volume value on their remote controller. And also 60T sound bar has same issue and it has been silver with new update firmware. Have you heard such a thing? Or will it help us?

[BlackEye]

how do you change the hz setting?

[Lisa190677]

I have the same problem. It sounds like someone threw the tv in the fish tank!

Lisa

[Christoffer]

Hey Liza and others

Just want to let you all know that I couldn’t get my tv to work. The retailer could not find any problem with it, but I was still able to return it - which I did on the spot.

 I now own a Panasonic which have great sound and picture and doesn’t sound like a fish-tank. 

kind regards

Christoffer

[Lisa190677]

Thank you for your response. On reporting it, they have asked me to do a few options, like turn off the tv at the wall, play with the equalisers/sound. But we shouldn’t have to do this with a new tv. They now want to send a USB to update software, before sending out an engineer, as they think it needs to be repaired. I sent this thread, yet they never acknowledged it! 
Otherwise, I’m happy with the tv, yet the underwater sounds ‘on low volume, up to 15’ are bloody annoying!

[Salvatierra]

Same here. They told me this afternoon that they will send me an usb to update the firmware.