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5 Year warranty not showing on registered product page

(Topic created on: 23-05-2023 03:53 PM)
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Hedgernator
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I recently registered my new TV for the 5 year warranty.  I received email confirmation that this was successful but when I view the TV on my registered products page it still only shows the basic 1 year manufacturers warranty expiry date.  Should this date have updated after my 5 year warranty registration was confirmed?

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23 REPLIES 23
Aviator2
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If they advertise it with the 5 year warranty i would get onto customer service again, but i should have a good read of the terms and conditions so you know exactly where you stand. I must admit i cant see Samsung on the retailers list.

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Aviator2
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If you bought it from Currys i dont think they are on the retailers list for the 5 year warranty. Although if they are advertising it with it i would take it up with Samsung. I certainly would not have bought my tv without it. (Bought this one from DID in Ireland) because of problems with the Samsung tv i had before. 3 years and kaput. At least i know i will get at least 5 years out of my new one. Fingers crossed

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charlievdm
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I bought it direct from Samsung online! Where it has a picture saying 5 year warranty next the tv 

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minnie21
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I can't find my tv on list to register warranty
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