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4k TV. UE55RU7470UXXU. Having to manually connect BT speaker after connection prompt

(Topic created on: 04-11-2020 11:54 PM)
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Mbrv2k
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When I turn my speakers on I get the prompt to connect. This is fine (although fully autoconnect would be better) BUT I then have to go into the menu and manually select BT speakers or I have sound from out of sync TV speakers+BT. Defeats the purpose of a connect prompt. 

To reiterate, after the BT connect prompt I have to go to the menu and select BT output or I have dual audio from both the TV speakers and the BT speakers. 

IF YOU READ THIS SAMSUNG PLEASE FIX THIS!

Also anyone know where I can send direct feedback to samsung or is this it?

 

MN : UE55RU7470UXXU

PD : 09/01/2020

SN : 0EGZ3HDN100282T

FW : T-MSLDEUC-1371.0

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