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2022 Samsung Frame TV

(Topic created on: 19-01-2023 03:45 PM)
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Brian Sparks
Student
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Smart Things app does not connect to TV to upload photos for art mode. When it does connect, some images do not appear in photo real despite giving access to all photos

4 REPLIES 4
AndrewL
Moderator
Moderator
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@Brian Sparks: Please can you take a look at the step in the link below from our friends at Samsung US, and let us know if this helps? 

https://www.samsung.com/us/support/answer/ANS00076727/

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Brian Sparks
Student
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Thanks for the effort but that doesn’t answer the problem. Some photos appear while some do not, despite being in the same format and relatively the same file size. 

Ed Med
First Poster
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Having the same problem.  Interesting on the selection of some of the photos versus excluding scenery type of pictures.  

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Kay881
First Poster
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I followed all of these steps, I even uninstalled the app on my phone and re downloaded. When I get to this screen to add photos, it doesn’t let me select anything. One time it showed me all the photos and I was on my way but it didn’t save and I have never seen the option to select any photos again. I have made sure sharing photos has full access. Any

IMG_3893.png

ideas what’s going on?? 

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