26-11-2022 03:55 PM
Hello,
I have a 2019 model (qe55q90r) and just bought a new 8k tv (75qn900b).
My issue is that the new one connect cable is a bit short, 2.5m, and the old one is 5m.
Can I use the older cable I already have installed?
Thank you, Shimi
26-11-2022 04:46 PM
Hello @Shimi 1 ,
happy to have a look at this with you. Was this the cable originally coming with your previous TV or did you get this separately?
Are you able to see any labels on this cable to see if you can send us the model?
26-11-2022 04:53 PM
Hi,
It is the original cable of the tv.
It has a label with a long serial number, and a model (maybe): M9AZA0186
Does that help?
Cheers
26-11-2022 09:40 PM