30-03-2021 02:23 PM
Hi,
Have the new 2021 TVs been delayed? I ordered a QN95A that was meant to arrive yesterday then was told today then ringing today was told maybe tomorrow.
Seems like I can't find out exactly when I will get it or what is going on. Is the issue at Suez canal the cause for the TV not arriving?
Solved! Go to Solution.
07-04-2021 03:42 PM
Hi,
Nice one! I recall Panther being the delivery partner. Did you pre order in March ?
07-04-2021 03:44 PM
I pre-ordered the second they opened. Samsung have been useless. Bought another yesterday from Hughes, arrived today
07-04-2021 03:58 PM
It's actually from Selfridges, but they've passed it off to Samsung as they never really had stock. As far as Selfridges is concerned it was dispatched on 15th March
07-04-2021 04:08 PM
07-04-2021 04:19 PM
Well, Selfridges said 2 in stock when I ordered on 15 March and I naively believed them. They never actually had them, turns out it was a pre-order and just passed off to Samsung for fulfilment.
09-04-2021 02:00 PM
Sat on the phone with Samsung Store support and was again told they would email me with an update. I refused to get off the line until I could complain to someone. After waiting an age I was told that I could expect delivery w/c 19th April. Seems to tally with some other delays I've seen online but who knows.
Whilst I'm keen to get the TV, I wouldn't mind so much if they just sent me an update rather than having to chase them constantly!
09-04-2021 02:03 PM
09-04-2021 02:19 PM
Chuffed that you love the TV! It’s incredible isn’t it.
one little niggle, though. Are you using a games console?
I’ve had this weird thing, where mid-game the screen goes black and cuts out for a second or two, as if it’s changing mode. Only happened a few times, but it’s happened of both PS5 and Series X. I spoke to Samsung on live chat and they - quite impressively - took control of my tv remotely and ‘reset’ the hdmi ports.
it’s not happened since, so fingers crossed it’s just a ‘handshake’ glitch.
09-04-2021 02:36 PM
09-04-2021 03:08 PM
Oh nice! Yeah, I tried Miles Morales, unreal!! Is Devil May Cry worth getting then? I’m currently playing Demons Souls again! The graphics are night and day from the Q700t I upgraded from
when you say ‘expanded’ the hdmi ports, could you clarify?
thanks mate!