My screen is not uniform at all. Under any circumstance i.e. pc gaming or netflix with the inbuilt app, every time a white-ish background comes up you can see the two black/grey spots or zones in the TV. Once you see you cannot un-see it. I have done all the troubleshooting and right now waiting to hear back from the repair service. My first 4k TV from Samsung and very disappointing!!!
@mn2710: Sorry to hear that you have experienced this issue. If you unplug the TV at the wall for around 30 seconds, then plug it back in, does the shadowing remain? If so, head to Settings > Support > Self Diagnosis > Picture Test, and run through the series of tests. Is the issue present in the test images, or does the picture test return any errors in the summary? If so then an engineers inspection will be required, therefore if you have already reached out to one of our Support Centres, then please make them aware of this so they can provide the necessary support. Apologies for any inconvenience this may cause you.
We'd suggest giving our Support Team a call for an update, @mn2710. You can connect them directly on 0333 000 0333 between 8am and 8pm.
Did this ever get fixed please? I am having the exact same issue on the same model television
