Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

2019 QLED firmware 1401 subtitle bug

(Topic created on: 3 weeks ago)
FrankieSomeone
Pioneer
Options

Looks like firmware 1401 breaks the subtitles for files played from USB devices.
Once the first one appears, instead of ending when it should, it stays visible forever or until the next title replaces it.

This happens on my Q90R and I also tried a total factory reset but it didn't fix the problem.

85 REPLIES 85
Ashtyr
Apprentice
Options

If they released a firm beta 1409.1, how can they launch a firm months later 1406.4.  Those of us who installed the beta that was released for the PS5 sound cuts do not allow us to install this new firm, and we still have the problem with the subtitles.

0 Likes
Members_VzatSg3
Explorer
Options

I don't know what's happening at Samsung..For two days my TV was showing a 1406 firmware.I didn't update it because I'm using the 1404 that I uploaded here and it works.Now out of curiosity I searched for it so I can post a picture of it here.But it can't find a new firmware.So they withdrew the 1406.Maybe they also realized that the people who updated to 1409 can't update now..

0 Likes
Ultra92
Pathfinder
Options

Finally, version 1406.4 fixed the subtitles problem. Updated via USB. 

    • ver 1406.4
    • 1487.16 MB 
    • Sep 07. 2023 
    • All OS
      MULTI LANGUAGE

       

 

mlajas
First Poster
Options

Same here, 1406.04 fixes the subtitles problem but not the problem related with auto switching back sound output from HDMI to TV Sound...

Members_4cB7WHM
Apprentice
Options

Finally !

0 Likes
Members_B2gTceq
First Poster
Options

my tv autoupdated today (samsung qe75q70batxxc)to 1406 and the hdmi sound disapered and it is imposible to get any sound to the AV reciever. not a happy man.

0 Likes