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2019 Q90 R82 inch sound drop off during streaming all things

(Topic created on: 27-11-2019 04:15 AM)
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Fenster
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HELP!

 

So I just dropped a load of cash on this TV  ($4500) and during all things streaming,  ( Prime, Netflix, Apple TV) - the sound drops out for 4-6 seconds pretty much every 30 seconds.  Doesn't happen when I watch Blue Ray Movies or through Directv.  This is honestly so frustrating because  now I see from searching the forums it's happening to a lot of other people.  I'm not using the Samsung sound bar, I'm using a high end audio receiver and top notch speakers.   This stinks!      

 

HELP!  Please tell me their is a fix for this. 

 

 

 

 

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Fenster
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I should also add this is not a problem when I use my 4K blu ray player or watch TV through Directv?

HELP !!!

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