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Original topic:

2019 82" QLED firmware 1401 update now has surround sound issues HELP!

(Topic created on: 25-08-2022 12:45 PM)
Foz
Apprentice
Options
TV

Since my QE82Q70RAT received 1401 update a few days ago my Samsung HT-BD 1255 no longer works with the TV, I select receiver in sound settings but it switches back to TV speakers as i come out of the menu. Is this a bug? Has worked fine until this update, very disappointed that firmware gets released without fully testing.

What can i do to resolve this?

102 REPLIES 102
Landidos
Student
Options
TV

The only way, at the moment, for fixing firmware 1401 DAMAGES is trying to install firmware 1409. It’s a beta firmware but it solved all the problems on my SAMSUNG 65 RU8000 2019.

0 Likes
Martorias
Journeyman
Options
TV

Even after getting the 1409 installed my audio stops working every now and then and I have to "soft reboot" it to get it back. 

TMc1908
Journeyman
Options
TV

Same, 1409 doesn't fix things on my QE55Q90R. Still lose audio and need to reset via holding power button and I have to turn off "Input signal plus" on all inputs, which means getting degraded quality!