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Original topic:

2019 82" QLED firmware 1401 update now has surround sound issues HELP!

(Topic created on: 25-08-2022 12:45 PM)
Foz
Apprentice
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TV

Since my QE82Q70RAT received 1401 update a few days ago my Samsung HT-BD 1255 no longer works with the TV, I select receiver in sound settings but it switches back to TV speakers as i come out of the menu. Is this a bug? Has worked fine until this update, very disappointed that firmware gets released without fully testing.

What can i do to resolve this?

93 REPLIES 93
steini81
First Poster
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TV

Thank you Michael. I will try this as a work around. 

My main reason for posting was to get samsung to update my TV. I think it's appalling that they are not adressing this issue. It was an quite expensive model. It really shows that Samsung does not care about their buyers. 

 

 

AntS
Moderator
Moderator
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TV

Hi all,

 

Posting a link to my post in another thread about this, in case it helps anyone based in the UK/Europe who are in or come across this thread: https://eu.community.samsung.com/t5/tv/tv-switching-itself-to-tv-speaker-since-25-8-2022/m-p/6378937... 

 

(Downloads for interim T-MSLDEUC_1409.0 and T-MSMDEUC_1409.0 firmware updates, along with guidance, are there.)

Landidos
First Poster
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TV

Installing 1409 firmware I fixed audio issues with Xbox Series S. After installing firmware 1409 an audio settings reset is needed in the Samsung TV settings. Furthermore unplug all HDMI cables. Turning on my Xbox all works fine now. 

AntS, you’re great 👍

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rikob1
First Poster
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TV
  • Hello, is this firmware 1409 applicable to TV Samsung QE-55Q85R Bulgaria. I have a problem with sound from my PS5
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