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2014 4K TV not playing PS4 in 4K

(Topic created on: 12-09-2020 05:34 PM)
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MihirDeshpande
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Hi there,

 

I have a 2014 UHD 4K TV, Model number - UE55HU8500 and a PS4 Pro. I have connected the PS4 to the HDMI - MHL port and the PS4 in it's menu says that HDCP 2.3 is enabled but HDR is not enabled. What is the problem?

 

Furthermore, I cannot turn on HDMI UHD for that port but I can turn on Game mode. 

 

Any help would be appreciated.

 

Thank you

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