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Original topic:

1 year + 4 year Warranty for TV's

(Topic created on: 29-11-2020 04:37 PM)
SamGuru
Apprentice
Options
TV

I am looking for a confirmation around the 5 year Warranty that is currently available on selected TV's but am unable to register this on the website. Having spoken to the support team over the phone, I have been given contradicting information where some advisors confirmed that the warranty applies even when buying through the online direct website and when I've made the purchase and go to register it, I am being told that this is not the case!?

 

Can you confirm otherwise this purchase will be on its way for a refund. 

 

Thanks.

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2 REPLIES 2
ejm46
Journeyman
Options
TV
hope not i have just bought 55 " waiting for delivery if that is the case I will be cancelling as well
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Tango1010
Explorer
Options
TV
I had this experience with my 55 inch purchased recently, if the listing on line states 5 year free then samsung honours this.
I contacted their guarantee dept who confirmed that that is the case and received confirmation in the post a week later that my TV is covered for 5 years.
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