15-12-2021 10:17 AM - last edited 15-12-2021 10:19 AM
Dear S20 | S20+ | S20 Ultra Beta Users,
I hope you all are doing great.
As far as we know, the majority of you are experiencing the unpleasant bug related to lagging/freezing of the device when 120hz refresh rate is set.
Our developers planned the realease of the third Beta update for you, but unfortunately some other issues appeared.
The issues encountered by the developers during retesting sadly are not the minor issues, some of them could be really disturbing or even dangerous for your devices. So we could not take that risk. That's why the third Beta release on the European market had to be postponed.
Currently our developers are working on providing the improvements to the third Beta version, analyzing and fixing the existing errors. All that to provide you the most stable version possible. This process takes a little more time to avoid releasing the software version that will not allow you to use your phone due to the number of bugs.
In relation to this, the current testing process conducted by our developers will not end earlier than in the next week (if more unexpected errors occur, this can take even a little bit longer :().
Some of you have already asked me, it is not possible to go back to the first Beta version. The only ways to avoid the lagging problem are using the 60hz refresh rate instead of 120hz refresh rate until the third Beta version is released, or drawback to the previous version of Android.
We all are really sorry for these inconveniences, and we hope that you will stay with us until the end of Beta (and further).
Thank you in advance for your understanding.
All the best,
Samsung Beta Team
16-12-2021 09:14 AM in
16-12-2021 01:54 PM in