Smart Hub Down ERR08007

[Odiseo]

I have a problem with the Smart Hub in my TV:
Network checked and OK
Software updated and OK
Smart Hub rested

Smart Hub conexion autodiagnosys ERR08007 - Contact your tech service

Can't download/use apps since Thursday (at least)

:robotmad:

[KevinW]

Hello @Odiseo and welcome to the Samsung Community!

Have you tried the following troubleshoot? Could you post the results here? http://www.samsung.com/hk_en/support/skp/faq/1088816

Also, since you have reached the Dutch Community, should you happen to speak Dutch, please do

[Odiseo]

Geen oplossing

Sorry maar mijn Nederlands is niet zo goed en ik hebt geen kans als Ik woon in NL voor andere community verbinding te maken Niet zo smart "Community Support"

NB Miracle, deze morgen mijn Smart Hub werkt fijn zonder verder actie

[KevinW]

That's alright, I just said it to let you know we're on the Dutch community. Some people have their interface language on English and don't realize they can speak Dutch here, that's why :smileywink: The new desktop layout makes it indeed a bit harder to connect to another language community. 

I understand your Smart Hub has been working again as of this morning? 

[Odiseo]

Dat is correct
Ik vind echt raar dat alles ga goed andere keer
Ik hoop geen relatie met de UK/CIA spy-software dat waar in ons TV geïnstalleerd

[Jaimy]

You don't have to worry about that. Samsung works hard every day to protect consumers' privacy. They continually monitor for any security risks across their Smart TV platforms and if they find one, they promptly address it. 

I hope it will keep working from now on! If not, please let us know!